Refund Policy

Returns for new merchandise

Eligible defective and non-defective new products may be returned by mail, and eligible exchanges are accepted. A preference-based return must remain new, unused, and in original condition with packaging, tags, and included components. Damage, defects, an incorrect item, missing pieces, or a substantial listing mismatch can also be reported.

Start the request after delivery

Contact lawalimasaudu552@gmail.com within 30 days after delivery. Provide the order number, checkout email, and reason for the request; clear photos or video are useful for damaged, defective, incomplete, or incorrect products.

Approval before mailing

Wait for approval, the correct return address, and return instructions before sending the parcel. A free prepaid return label is included in the package; ask for assistance if it is missing or lost. We charge no restocking fee.

Exchange and refund timing

An exchange depends on review and available stock. After refund approval, we process and initiate the refund to the original payment method within 10 days. A bank, issuer, or payment provider may take additional time to post the credit.

Rights preserved

This policy does not remove consumer rights or remedies that applicable law preserves.